Essex County Fire and Rescue Service http://www.essex-fire.gov.uk Essex County Fire and Rescue Service : News Feed Copyright 2021, Essex County Fire and Rescue Service. Sun, 19 Sep 202109:00:00 GMT Fire Service urges public not to enter water to rescue someone Essex County Fire and Rescue Service is urging members of the public to call 999 if they see someone in distress in the water instead of entering the water themselves.

Earlier this month, two 12-year-old girls were stuck in the mud at Thorney Bay beach in Canvey and a man who went to help them got stuck when he tried to rescue them.

Two crews from Basildon Fire Station and the Urban Search Rescue Team at ECFRS were called to the incident on 6 September alongside the South Woodham Ferrers Coastguard and the RNLI. Canvey's firefighters had already been called to and were on scene at a road traffic collision.

The Coastguard and the RNLI used a hovercraft to reach the three people trapped in the mud. Firefighters treated the girls for the effects of cold water shock and left the man with the family who took him to hospital as a precaution. 

Crew Manager Jeremy Castle from Basildon Fire Station said: "We worked closely with the RNLI and Coastguard to get the casualties out of the mud as quickly as possible. We reassured them while they were stuck and gave them first aid when they were back on the shore.

"We're pleased to hear the girls have made a full recovery and we're glad to have played a part in the rescue. 

"While we appreciate it is instinctive to help when someone is trapped, we urge people not to enter water or mud because you might get stuck too. 

"Wait until the emergency services arrive to use their specialist skills and equipment to carry out a safe rescue." 

The family of one of the girls who were at the beach that day got in touch to thank the emergency services for their help.

Emiko, one of the girl's mum, said: "We would like to send an enormous thank you to the crews for all their hard work and wonderful support in saving lives and calming us in a very dangerous and stressful situation. 

"The girls are doing OK. They were professionally treated and supported by the amazing crews as soon as they were rescued. 

"Thank you so much again, all your efforts are very much appreciated." 

Shogo, one of the girl’s dad, said: "The girls were about 150 metres out, it was very shallow so it looked safe. The tide kept going out and it was so calm. 

"They started shouting for help and I thought they were kidding. A couple came past and said 'they're stuck in the mud' and the man went running in. I ran after him and when I caught up he said: 'Stop or you'll get stuck too' and I realised he was also trapped. 

"Someone on the beach called 999 and when the hovercraft arrived and pulled them out, it was a big relief."

Have you downloaded what3words?

Crews used what3words to help colleagues and other emergency services find the exact location as quickly as possible. 

what3words is a free smartphone app that has given every 3 metres by 3 metres square in the world a unique three-word address. The three words can then be used to pinpoint your location more accurately.

Download what3words: https://w3w.page.link/4ozM


Page last updated 17 September, 2021

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http://www.essex-fire.gov.uk/news/Fire_Service_urges_public_not_to_enter_water_to_rescue_someone/ http://www.essex-fire.gov.uk/news/Fire_Service_urges_public_not_to_enter_water_to_rescue_someone/ Sun, 19 Sep 2021 09:00:00 GMT
Road traffic collision - one man released - Station Approach, Harlow Crews were called to a road traffic collision involving two vehicles this morning 

On arrival, firefighters reported that one man was trapped in his car and used cutting equipment to release him by 6.58am. 

The casualty was left in the care of the Ambulance Service. 

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http://www.essex-fire.gov.uk/incidents/i8830/ http://www.essex-fire.gov.uk/incidents/i8830/ Fri, 17 Sep 2021 09:00:00 GMT
House fire - family woken by smoke alarms - Broomfield Road, Fire crews have stressed the importance of working smoke alarms after a family was woken by theirs during the early hours to discover a fire in their home. 

Firefighters were called to the semi-detached house in Broomfield Road, Chelmsford, after the family of four and their dog escaped the property and called 999. 

On arrival, firefighters reported that there was a well-developed fire in the lounge and kitchen area with heavy smoke logging throughout the property. 

Watch Manager Gavin Ellis said:

"The fire had spread very quickly, with only a very small area of the downstairs not completely filled with smoke. Our crews worked well to contain the fire and bring it under control before extinguishing it by 5.20am and then ventilating the property. 

"The fire was caused by clip-on lights, which although had been turned off when the family went to bed, had turned back on during the night. The fire then spread to nearby items and quickly took told of the area. 

"Working smoke alarms save lives - it's as simple as that. This family was asleep when the fire started and if they hadn't been woken by their smoke alarm the fire and smoke would have quickly taken hold of the house and reached them.

"Without a working smoke alarm, this would have been a very different ending."

The house has been left with significant fire and smoke damage. 


Do you have working smoke alarms?

Smoke alarms saved this family's life. We want every home in Essex to have a working smoke alarm on every floor.

If you or someone you know doesn’t have working smoke alarms at home, please get in touch so we can see how best to provide fire safety advice, either through a Home Safety Visit or advice over the phone.

You can get in touch with us at essex-fire.gov.uk/book


Could you be an on-call firefighter?

Great Baddow is recruiting on-call firefighters; people who all live or work within 5 minutes of an on-call fire station and attend incidents when called by us.

If you live or work within 5 minutes of an on-call fire station, you could be an on-call firefighter.

Find out more about the role at essex-fire.gov.uk/on-call

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http://www.essex-fire.gov.uk/incidents/i8829/ http://www.essex-fire.gov.uk/incidents/i8829/ Fri, 17 Sep 2021 09:00:00 GMT
Flat fire - Southchurch Boulevard, Southend Crews were called to a block of flats after reports of a fire on the ground floor.

On arrival firefighters confirmed the fire was contained to one ground floor flat, which they safely evacuated, and issued a message for all other flats to stay put in their properties. 

Crews confirmed they had extinguished the fire by 2am.

Group Manager Mark Eaglestone said:

"Our crews acted quickly to control the fire while we implemented the building's stay put policy.

"The fire spread was contained to the single flat, although there is smoke logging in communal areas on the ground, first and second floor.

"By following the stay put policy, with residents staying in their flats and keeping their doors and windows closed, residents remained safe while we extinguished the fire. 

"The building also has automatic smoke vents, which work by opening automatically when a fire is detected, and means smoke can escape out of the building rather than building up in a confined space. This assisted our crews in fighting the fire. 

"Firefighters are now ventilating the building and will remain on site until it has completely cooled and is clear of smoke."

Officers will carry out an investigation into the cause of the fire later today. 


Do you have working smoke alarms?

We want every home in Essex to have a working smoke alarm on every floor.

If you or someone you know doesn’t have working smoke alarms at home, please get in touch so we can see how best to provide fire safety advice, either through a Home Safety Visit or advice over the phone.

You can get in touch with us at essex-fire.gov.uk/book


Could you be an on-call firefighter?

Some of the firefighters attending this incident are on-call firefighters who all live or work within 5 minutes of an on-call fire station.

If you live or work within 5 minutes of an on-call fire station, you could be an on-call firefighter.

Find out more about the role at essex-fire.gov.uk/on-call

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http://www.essex-fire.gov.uk/incidents/i8828/ http://www.essex-fire.gov.uk/incidents/i8828/ Fri, 17 Sep 2021 09:00:00 GMT
ECFRS is supporting Fire Door Safety Week Essex County Fire and Rescue Service is supporting a national week-long campaign to raise awareness of the critical role fire doors play in commercial, public and multiple occupancy buildings.

Fire doors are often the first line of defence in a fire, especially when people are asleep or at their most vulnerable. Their correct specification, installation, maintenance and management can be the difference between life and death for building occupants. 

Despite this, fire door breaches remain one of the most common fines implemented under the Fire Safety Order, with common problems ranging from doors being wedged open, missing or damaged doors, or even non-fire doors being installed in their place.

As part of the Fire Kills campaign, Essex County Fire and Rescue Service is supporting Fire Door Safety Week 2021 and encouraging building managers, landlords, tenants and all building users to check the operation and condition of their fire doors and repair (if possible) or report those that aren’t satisfactory. 

Mark Earwicker, Fire Engineer, Essex County Fire and Rescue Service, said: “It cannot be underestimated the difference that an effective fire door can make. A fire door is not always a fire exit door and is typically identified by a blue ‘FIRE DOOR KEEP SHUT’ sign, often at eye level. Fire doors are an essential part of our fire protection, they help to compartmentalise a building, such as a block of flats, keeping fire and smoke trapped for a while in one area, so that the fire can be tackled, and people can be safely evacuated. 

“If you’ve seen a damaged fire door or know of a flat entrance door that hasn’t been checked for fire performance, report it to your landlord or building manager straight away and if you see a fire door propped open, make sure you shut it – a fire door cannot work when open.” 

Fire Door Safety Week is giving these tips for a 5 Step Fire Door Check that anyone can do, and which lets you know whether it’s time to call in the professionals: 

  • Check for certification - Is there a label or plug on top (or occasionally on the side) of the door to show it is a certificated fire door? 
  • Check the gaps - Check the gaps around the top and sides of the door are consistently less than 4mm when closed. 
  • Check the seals condition - Are there any intumescent seals around the door or frame, and are they intact with no sign of damage? 
  • Check the hinges - Are the hinges firmly fixed (three or more of them), with no missing or broken screws? 
  • Check the door closes properly - Open the door about halfway, let go and allow it to close by itself. Does it close firmly onto the latch without sticking on the floor or the frame? 

For more details, visit www.firedoorsafetyweek.co.uk


Page last updated 17 September, 2021

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http://www.essex-fire.gov.uk/news/ECFRS_is_supporting_Fire_Door_Safety_Week/ http://www.essex-fire.gov.uk/news/ECFRS_is_supporting_Fire_Door_Safety_Week/ Fri, 17 Sep 2021 09:00:00 GMT
Fire Service works to reduce road deaths in Essex Essex County Fire and Rescue Service is working alongside partners in Essex as part of the Safer Essex Roads Partnership to reduce the number of people killed on Essex roads.

The Safer Essex Roads Partnership (SERP) launched its Vision Zero draft strategy on Tuesday, September 14 which details how partners across Essex will work to achieve zero road deaths in Essex.

The strategy was launched in Chelmsford City Centre as part of a pop-up event using a digi-van, campaign materials and with support from the Project Edward team - Every Day Without a Road Death, a national campaign to reduce the number of people killed and seriously injured on roads.

Essex County Fire and Rescue Service joined partners from across SERP at the launch to talk to the public about the launch of Vision Zero. Chelmsford firefighters were on hand with the Service’s prevention team to talk about its prevention work with its Audi Fire Car. The Service was also encouraging the public to download the free smartphone app what3words to help emergency services locate callers quickly in an emergency.

Will Newman, Head of Prevention at Essex County Fire and Rescue Service said: “While considerable success was made in reducing the number of deaths and serious injuries recorded on the roads of Essex between 2005 and 2020, there were still 42 deaths and 675 serious injuries recorded in 2020.

“This is too many deaths and injuries and the partnership has adopted an ambitious target to achieve ZERO deaths and serious injuries by 2040. In addition, an interim target of reducing deaths and serious injuries by 50% has also been adopted by 2030.

“We cannot achieve these targets alone and we need the support of all residents, businesses and road users.

"At Essex County Fire and Rescue Service, we work daily to help make Essex a safe place to live, work and travel.  Road safety is a pillar in our prevention strategy and we have successfully worked with road users for many years, particularly motorcyclists and young drivers. 

“We are committed to supporting the Vision Zero strategy, especially as we can also bring in the expertise of our operational colleagues and their role in post collision response.  Ensuring the public are able to get help as soon as possible is vital, and the promotion of What3Words and the public understanding how they can use that app in an emergency is a great message for us to promote.”

Shoppers will have seen Extra Eyes videos, the ‘Towards Zero’ film and other short clips showing speed enforcement and innovative road layouts to provide safe space for cyclists displayed on the big digi-van screens.

The My Small Change campaign car was also on site, drawing in young drivers and to help the team emphasise the importance of vehicle safety as part of Vision Zero.

Visit www.saferessexroads.org/visionzero to read the strategy.


Page last updated 17 September, 2021

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http://www.essex-fire.gov.uk/news/Fire_Service_works_to_reduce_road_deaths_in_Essex/ http://www.essex-fire.gov.uk/news/Fire_Service_works_to_reduce_road_deaths_in_Essex/ Fri, 17 Sep 2021 09:00:00 GMT
Lorry overturned on A12 - A12/A130 Howe Green interchange UPDATED TODAY 6PM

Crews worked to make the scene safe by 5:19pm and left the incident in the care of police and highways colleagues.

UPDATED TODAY 3.35PM

Two crews are at the scene of a road traffic collision at the A12/A130 Howe Green interchange.

A lorry containing scaffolding poles is on its side and is blocking part of the carriageway.

Traffic is able to move past the scene safely but please continue to avoid the area if you can.

Approximately 80 litres of diesel has leaked and crews are awaiting the arrival of the Environment Agency.

UK Power Networks has been requested to make an electricity pylon safe before the lorry can be moved.

TODAY 2.56PM

Crews were called to reports of an overturned lorry at the A12/A130 Howe Green interchange.

This is an ongoing incident. Please avoid the area while the recovery and clean-up operation takes place.

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http://www.essex-fire.gov.uk/incidents/i8826/ http://www.essex-fire.gov.uk/incidents/i8826/ Wed, 15 Sep 2021 09:00:00 GMT
Great Baddow Fire Station holds its first training course Essex County Fire and Rescue Service is holding the first of three on-call firefighter training courses at Great Baddow Fire Station over the next two weeks.

Ten trainee on-call firefighters began their training at Great Baddow Fire Station on Monday, 13 September and will take on a two-week intensive training course before they continue their training at fire stations across Essex. 

The training course is the first of three training courses being held at Great Baddow Fire Station this year where over 25 new on-call firefighters will train to help in their communities. 

The first course is being held over the next fortnight and will see on-call firefighters learning the skills needed to deal with a variety of incidents, from house fires to road traffic collisions, water rescues and chemical incidents. 

The next two courses are due to take place at Great Baddow Fire Station on 18th October for two weeks and 22nd November for two weeks. 

For anyone thinking of becoming an on-call firefighter in Great Baddow, the Service is holding drop-in sessions for you to meet some of the serving on-call firefighters and to watch the new recruits training on:

  • Thursday, 16 September - 2pm - 4pm
  • Tuesday, 21 September - 1:30-3:30pm
  • Friday, 15 October - 2pm - 4pm 
  • Wednesday, 20 October - 2pm - 4pm 
  • Friday, 26 November - 2pm - 5pm
  • Monday, 29 November - 2pm - 5pm

Station Manager Dan Wastell at Great Baddow Fire Station said: “It’s great to be holding training courses here at Great Baddow Fire Station and I look forward to welcoming more people into our team and at our other local fire stations.

“Our Service has been holding on-call firefighter training courses around the county to enable our new recruits to train in the area they will be serving in. It’s great for our new recruits to start working with the colleagues they will be serving with and for us at Great Baddow, it’s great to meet our new colleagues joining us and our local on-call fire stations. 

“We’re recruiting on-call firefighters at Great Baddow Fire Station, so if you live or work within 5 minutes of our station and think you could be an on-call firefighter, I’d love for you to come and chat with our team. 

“We’re holding a number of drop-in sessions over the next couple of months where you can meet some of our on-call firefighters and see our new recruits in training. You can find out more about what the training entails and hear from serving on-call firefighters about the role. Pop in and see us on any of the dates above and we can tell you all about the role and answer any questions you have.”

If you live or work within 5 minutes of Great Baddow Fire Station, you could be an on-call firefighter. Find out more about the role at essex-fire.gov.uk/gb


Page last updated 14 September, 2021

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http://www.essex-fire.gov.uk/news/Great_Baddow_Fire_Station_holds_its_first_training_course/ http://www.essex-fire.gov.uk/news/Great_Baddow_Fire_Station_holds_its_first_training_course/ Tue, 14 Sep 2021 09:00:00 GMT
Derelict building fire - Lionel Road, Canvey Island Update 3pm:

An investigation into the cause of the fire is on-going.

Update 7:30am

Crews worked throughout the night to monitor hotspots within the roof and first floor and left the scene at 7:09am.

An investigation into the cause of the fire will take place today.

Update 1am:

Crews have almost extinguished the fire and the incident has been scaled down to two fire crews and an Aerial Ladder Platform (ALP). Firefighters will remain at the scene to monitor hotspots. 

An investigation will take place in daylight hours to establish the cause of the fire. 


Firefighters are currently at the scene of a fire in a derelict building in Lionel Road, Canvey Island.

If you live in the area, please keep your windows and doors closed as there is some smoke coming from the scene.

Our Control Room received 16 calls to the incident and dispatched five crews.

Firefighters are currently at the scene working to extinguish a fire in the first floor and the roof space.

This is an on-going incident and we will provide updates when we can.

Could you be an on-call firefighter?

Canvey Island's firefighters are on-call firefighters who all live or work within 5 minutes of Canvey Island Fire Station and are paid to protect their community. 

If you live or work within 5 minutes of an on-call fire station, you could be an on-call firefighter. Find out more about the role and how to apply at join.essex-fire.gov.uk/on-call

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http://www.essex-fire.gov.uk/incidents/i8824/ http://www.essex-fire.gov.uk/incidents/i8824/ Mon, 13 Sep 2021 09:00:00 GMT
PHOTOS: Burst water main - White Elm Road, Wickford Wickford firefighters helped to clear a flooded road after a water main burst in Bicknacre last night.

The crew had been making their way back to Wickford Fire Station after supporting colleagues at another incident when they spotted the water on the road.

A water main had burst and was beginning to affect two properties.

Firefighters worked to divert the water away from the houses and left the scene in the care of the water board at 9:25pm.

Could you be an on-call firefighter?

Wickford’s firefighters are on-call firefighters who all live or work within 5 minutes of Wickford Fire Station.

If you live or work within 5 minutes of an on-call fire station, you could be paid to protect your community as an on-call firefighter.

Find out more about the role and how to apply at join.essex-fire.gov.uk/on-call

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http://www.essex-fire.gov.uk/incidents/i8825/ http://www.essex-fire.gov.uk/incidents/i8825/ Mon, 13 Sep 2021 09:00:00 GMT
Unattended cooking causes kitchen fire - Military Road, Colchester Firefighters were called to a flat fire in Colchester last night after a neighbour heard smoke alarms going off and called the Fire Service.

On arrival, two crews from Colchester reported that the kitchen in a first floor flat was smoke logged.

Crews extinguished the fire by 10:22pm and believe it was caused by cooking left unattended on a hob.

More than half of accidental fires at home are started by cooking - follow our cooking safety advice to stay safe in your kitchen:

  • Take care if you need to leave the kitchen while cooking. Take pans off the heat or turn them down to avoid risk
  • Avoid leaving children in the kitchen alone when cooking on the hob.  Keep matches and saucepan handles out of their reach to keep them safe
  • Make sure saucepan handles don’t stick out – so they don’t get knocked off the stove
  • Take care if you’re wearing loose clothing – this can easily catch fire
  • Keep tea towels and cloths away from the cooker and hob
  • Double check the cooker is off when you’ve finished cooking

Read more home fire safety advice here.

Do you have working smoke alarms?

We want every home in Essex to have a working smoke alarm on every floor.

If you or someone you know doesn’t have working smoke alarms at home, please get in touch so we can see how best to provide fire safety advice, either through a Home Safety Visit or advice over the phone.

You can get in touch with us at essex-fire.gov.uk/book.

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http://www.essex-fire.gov.uk/incidents/i8823/ http://www.essex-fire.gov.uk/incidents/i8823/ Sun, 12 Sep 2021 09:00:00 GMT
PHOTOS: Stack fire - Old London Road, Woodham Walter Update 8pm:

Crews worked throughout the day to create a fire break to allow the fire burn under control and left the scene in the care of the farmer at 7:39pm.

Update 1:30pm:

Firefighters remain at the scene to monitor the bales burning in a controlled burn. One crew has remained at the scene throughout the night and today with a relief crew being brought in every four hours. 


Firefighters have spent the night at a stack fire in Woodham Walter. 

On arrival, a crew from Maldon Fire Station reported that 300 tonnes of baled straw was on fire in a field. 

Firefighters have been letting the bales burn overnight during a controlled burn and will continue to monitor the scene throughout the day. 

Could you be an on-call firefighter?

Maldon’s firefighters are on-call firefighters, they all live or work within 5 minutes of Maldon Fire Station and are paid to protect their community. 

If you live or work within 5 minutes of an on-call fire station, you could be an on-call firefighter. 

Find out more at join.essex-fire.gov.uk

 

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http://www.essex-fire.gov.uk/incidents/i8822/ http://www.essex-fire.gov.uk/incidents/i8822/ Sun, 12 Sep 2021 09:00:00 GMT
PHOTO: Firefighters aerate pond to save 30 fish - Star Lane, Great Over the weekend, on-call firefighters from Great Dunmow helped to save more than 30 fish in a local pond.

The crew was called by the Environment Agency to aerate a pond in Star Lane, Great Dunmow at 12pm on Saturday after 35 fish had been killed in the water due to low dissolved oxygen levels.

Crews used main jets to aerate the pond and left the scene in the care of the Environment Agency.

Could you be an on-call firefighter?

Great Dunmow’s firefighters are on-call firefighters who all live or work within 5 minutes of Great Dunmow Fire Station.

If you live or work within 5 minutes of an on-call fire station, you could be paid to protect your community as an on-call firefighter.

Find out more about the role and how to apply at join.essex-fire.gov.uk/on-call.

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http://www.essex-fire.gov.uk/incidents/i8827/ http://www.essex-fire.gov.uk/incidents/i8827/ Sat, 11 Sep 2021 09:00:00 GMT
Firefighters rescue cat trapped within wall - Langham Crescent, Basildon firefighters rescued a cat that was trapped within a wall in the early hours of this morning.

The curious cat had found a hole and crawled inside but was unable to make its way out.

Crews cut the wall to rescue the cat, which was unharmed and left in the care of its owner by 3:13am.

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http://www.essex-fire.gov.uk/incidents/i8821/ http://www.essex-fire.gov.uk/incidents/i8821/ Sat, 11 Sep 2021 09:00:00 GMT
Roof fire - Grove Road, Stanford-le-Hope Firefighters were called to a roof fire in Standford-le-Hope earlier today.

The residents were alerted to the fire after their neighbours spotted smoke coming from the roof. The occupants then immediately made their way out of the house and called us.

On arrival, crews reported that the roof of a bungalow was on fire and smoke logged.

Crews extinguished the fire by 4:43pm. The cause of the fire was accidental

Could you be an on-call firefighter?

Corringham’s firefighters are on-call firefighters who all live or work within 5 minutes of Corringham Fire Station.

If you live or work within 5 minutes of an on-call fire station, you could be paid to protect your community as an on-call firefighter.

Find out more about the role and how to apply at join.essex-fire.gov.uk/on-call

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http://www.essex-fire.gov.uk/incidents/i8820/ http://www.essex-fire.gov.uk/incidents/i8820/ Fri, 10 Sep 2021 09:00:00 GMT
Hot embers cause garden fire - Orchard Place, Clacton Crews have issued safety advice after hot embers started a garden fire.

Firefighters were called to Orchard Place, Clacton today at 11.35am and found a fire had spread to three gardens, with trees, hedges and fences alight.

The Clacton crew quickly stopped the fire from spreading to nearby properties, including a large outbuilding.

Crew Manager Andy Anderson said: "The fire was well-developed and spreading quickly in the dry, breezy conditions.

"It was only the hard work from crews that prevented it from causing more damage.

"The incident is a reminder to dispose of hot embers or ash safely. Wait for them to fully cool down before putting them in the bin and use water if you need to.

"If they are embers from a bonfire, ensure they have fully cooled before you leave the bonfire unattended as the embers can set nearby materials alight - in this case a fence - alight."

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http://www.essex-fire.gov.uk/incidents/i8819/ http://www.essex-fire.gov.uk/incidents/i8819/ Thu, 09 Sep 2021 09:00:00 GMT
999 Day - Meet Kelly, fire control operator and volunteer police As part of #999Day, Essex County Fire and Rescue Service is highlighting its staff that wear more than one uniform to protect their communities.  

Kelly Bingham is a Temporary Crew Manager in the Control Room at Essex County Fire and Rescue Service where she has worked for nine and a half years. She works to supervise control officers who answer 999 calls in people’s hour of need. As well as answering 999 calls, control officers also dispatch firefighters to a variety of incidents from house fires and road traffic collisions to water rescues and chemical incidents.  

Kelly is on Blue Watch, one of four watches that follow the same rota as the Service's wholetime firefighters, and her team works closely with those on the frontline. 

“The role is more than answering 999 calls,” says Kelly. “There’s a big difference between other services’ control rooms where you are either call taking or dispatching. We see jobs the whole way through by call taking, sending the closest crew to incidents, talking to other agencies that are required at the scene like the Ambulance Service and the Police. If we need to attend incidents on the county border, we’ll need to get in touch with other fire brigades. 

“It’s a busy role but I love it when it’s busy.” 

Outside of her full-time career with the fire service, Kelly volunteers her time as a Special Inspector in Basildon leading a team of 34 volunteer police officers. She’s given her time as a volunteer police officer for 19 years to help make Essex a safer place to live, work and travel. 

Kelly said: “My day job and volunteer policing role give me the best of both worlds. I spend my working life in the control room where we answer emergency calls and dispatch our fire service colleagues to incidents and then as a Special Inspector I get to experience what it’s like to be dispatched to emergencies and having both perspectives helps me in both roles."

While pregnant with her son, Kelly went above and beyond to continue volunteering with Essex Police, she put together dedicated policing operations and training sessions for her team to continue to support their development. She was recognised by Essex Police during its 2018 awards with the ‘Special Constable of the Year award’.  

Kelly and her fire control room colleagues are one of the first voices a person in crisis will hear when calling the Service, remaining calm and reassuring is key to gaining relevant information. 

“We have to reassure people and keep them calm, I always treat them how I would treat one of my loved ones, like my grandad. 

“I know it’s hard in the moment but my advice to everyone calling 999 is to keep calm as best as you can. The more information you can give will help to mobilise the relevant teams.” 

To learn more about the emergency services working to keep Essex safe, follow the hashtags #EssexUnites, #StaySafeEssex and #999Day. 


Page last updated 9 September, 2021

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http://www.essex-fire.gov.uk/news/999_Day_-_Meet_Kelly_fire_control_operator_and_volunteer_police_officer/ http://www.essex-fire.gov.uk/news/999_Day_-_Meet_Kelly_fire_control_operator_and_volunteer_police_officer/ Thu, 09 Sep 2021 09:00:00 GMT
999 Day - Meet Kevin, on-call firefighter and ambulance driver As part of #999Day, Essex County Fire and Rescue Service is highlighting its staff that wear more than one uniform to protect their communities.  

Kevin Cope has been an on-call firefighter at Hawkwell Fire Station since 2015. He’s paid to protect his community as an on-call firefighter and responds to incidents in Hawkwell when he is paged. When the pager sounds, he has 5 minutes to get to the fire station and he never knows what he will be called to. It could be a house fire, a road traffic collision, a water rescue or a chemical incident.  

Kevin is also one of 19 on-call firefighters from Essex County Fire and Rescue Service that trained to drive ambulances during the pandemic. 

Essex County Fire and Rescue Service and the East of England Ambulance Service NHS Trust joined forces in early 2020 to help protect Essex residents during the Covid-19 pandemic. 

The Ambulance Service trained 19 on-call firefighters from across Essex to drive ambulances. Between them, the firefighters gave 7,770 hours and crewed more 700 ambulances from April 2020 till April 2021. 

Kevin, pictured centre with his colleagues, began his driving duties in April 2020 and enjoyed the role so much that he took on the role as a second job, as well as volunteering as a Community First Responder in his spare time. 

“If I hadn’t have been a firefighter, I would not have had this exceptional opportunity,” says Kevin. “I’d really like to thank my crew at Hawkwell for giving more of their time so that we had additional availability and I could support the team at EEAST for several months.” 

In his year of driving with EEAST, Kevin hit the ground running and attended hundreds of incidents including helping patients suffering cardiac arrests and critically unwell with Covid-19 – including in the snow! 

“I’ve helped convey patients to specialist hospitals for heart attack treatments, delivered the critically ill to operating theatres for waiting surgeons, and reassured patients at hospital,” says Kevin. “On one day we needed to convey a patient, alongside a specialist crew caring for them, in the early hours in heavy snowfall.

“It was understandably a pressured, and even desperate, time in those early weeks, but everyone’s good will, humour, care and humanity for our patients and each other steadied the ship. 

“But throughout these challenging times, the resolve and resilience of these remarkable people has touched and etched an impression on me which shall be with me for the rest of my days.” 

Kevin is continuing to develop in his role with the Ambulance Service as well as providing on-call firefighter cover in Hawkwell. He feels both roles have equipped him with valuable skills and experience and has enjoyed seeing both the Fire Service and Ambulance Service working collaboratively to help their communities 

To learn more about the emergency services working to keep Essex safe, follow the hashtags #EssexUnites, #StaySafeEssex and #999Day. 

Could you be an on-call firefighter? If you live or work within 5 minutes of an on-call fire station, you could be paid to protect your community as an on-call firefighter. Find out more a join.essex-fire.gov.uk/on-call 


Page last updated 9 September, 2021

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http://www.essex-fire.gov.uk/news/999_Day_-_Meet_Kevin_on-call_firefighter_and_ambulance_driver/ http://www.essex-fire.gov.uk/news/999_Day_-_Meet_Kevin_on-call_firefighter_and_ambulance_driver/ Thu, 09 Sep 2021 09:00:00 GMT
999 Day - Meet Lisa, fire service community safety officer and RNLI As part of #999Day, Essex County Fire and Rescue Service is highlighting its staff that wear more than one uniform to protect their communities.  

Lisa Mitson has worked with Essex County Fire and Rescue Service for eight years as an Education Officer and now as a Community Safety Officer. Her role sees her out and about in the community giving safety advice about a range of topics including home fire safety and water safety to help make Essex a safer place to live, work and travel. 

As a fire and rescue service, ECFRS works to keep people safe in and around water and Lisa works to prevent people getting into difficulty in the water.  

In her free time, Lisa is a water safety ambassador in Tendring with the Royal National Lifeboat Institution (RNLI) and has given her time over the last two years to spread water safety advice across her community. 

This role has helped equip her with a wealth of water safety advice that she shares with members of the public and has benefitted her in her day job where she can further share her water safety advice. 

As part of her voluntary role, Lisa has learned lifesaving skills including how to use a throw line to save somebody struggling in the water. In her role with the RNLI, she helped to form a partnership with Essex County Fire and Rescue Service to deliver throw line training sessions to her fire service colleagues who in turn can deliver awareness sessions to waterside pubs and venues. 

With 350 miles of coastline across Essex, there are many venues dotted along coasts and rivers in Essex and national data suggests that consuming alcohol contributed to accidental drownings in the UK.   

In 2019, 223 people in the UK drowned and data across the UK suggests that half of all people who drown never intended to enter the water. 

With this in mind, Lisa worked closely with the RNLI to receive throw line training to deliver to awareness sessions to colleagues across our Fire Service and licensed venues across Essex.  

During an awareness session, staff at licensed premises are taught how to calm somebody down who is in the water, how to throw a throw line to help save the person and how to keep a person safe and well until the arrival of the emergency services.  

Since receiving the training, Lisa has passed on this awareness to other colleagues in the Fire Service and so far the Service has delivered awareness sessions to six waterside venues across Essex on how to use a throw line to help save someone’s life.   

Lisa said: “The biggest and the most important thing we tell our licensees to do is to stop the casualty panicking and to remain calm themselves.  

“Our delivery equips them with the confidence to take the lead in saving a person by keeping them calm and explaining how they can grab the throw line should they be in trouble in the water.”  

Lisa has dedicated her career to helping to keep Essex safe having spent 13 years working with Essex Police before working for Essex County Fire and Rescue Service.  

On top of her busy day job and RNLI role, Lisa also volunteers her time to phone vulnerable and isolated people living in Essex through Community 360, a Colchester based charity that helps to improve people’s lives in North Essex.  

Alongside several other fire service staff, Lisa spent every week during the first lockdown phoning vulnerable people and has continued the voluntary role.  

Lisa said: “It’s very rewarding, I have five friends that I call at a set time each week and they’re all elderly and isolated people that have been shielding on their own.  

“It’s a lifeline for them when I call and when I found out one of my friends would be alone on Christmas Day, I made sure to call and check in with her. I’ve had lots of nice experiences while phoning my friends because I’ve got to know them. I’ve formed a close friendship with one particular client and we will carry on being friends when the world opens up a bit more and starts to return to normal.” 

Calls are scheduled for the same time each week and Lisa fits her calls into her busy day job and personal life, often leaving early for appointments so can drive to where she needs to be to fit a phone call in first. She then reports back to Community 360 with any welfare concerns for her friends.  

To learn more about the emergency services working to keep Essex safe, follow the hashtags #EssexUnites, #StaySafeEssex and #999Day. 


Page last updated 9 September, 2021

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http://www.essex-fire.gov.uk/news/999_Day_-_Meet_Lisa_fire_service_community_safety_officer_and_RNLI_volunteer/ http://www.essex-fire.gov.uk/news/999_Day_-_Meet_Lisa_fire_service_community_safety_officer_and_RNLI_volunteer/ Thu, 09 Sep 2021 09:00:00 GMT
Road traffic collision - one man released - Third Avenue, Harlow Crews were called to a road traffic collision involving two vehicles. 

On arrival firefighters reported that one man was trapped in his car and worked to release him by 9.20pm. 

The casualty was left in the care of the Ambulance Service. 

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http://www.essex-fire.gov.uk/incidents/i8816/ http://www.essex-fire.gov.uk/incidents/i8816/ Wed, 08 Sep 2021 09:00:00 GMT