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Events and Open Days

Events and Open Days

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Save Safely

Save Safely

Fires cost. At best it’s smoke damage and a new appliance, at worst it’s your house or even your life. Here are our best tips to save money while staying safe at the same time. 

The cost of living is rising and people are…

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Summer Safety

Summer Safety

Summer is a busy period for our fire service so we're giving our best advice to help prevent incidents and help everyone to stay safe this summer.  

Our fire service usually sees a rise in wildfires in the summer and…

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Welcome to our new website. We welcome your feedback.

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Compliments and Complaints

We aim to provide the highest possible levels of service to our communities in Essex and we want to hear from you.

Do you have a compliment or a complaint?

If you've received an especially good service from us, we'd love to hear about it. Feedback helps us to acknowledge the things we're doing right, so we can make sure we carry on doing those things in the future.

We also understand that, sometimes, things go wrong. If we haven't met your expectations, let us know so we can improve the service we provide. Complaints are always dealt with quickly, fairly and consistently.

To send us your compliments or complaints please send us an email or call 0300 303 5555.

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Essex County Fire and Rescue Service Headquarters

Kelvedon Park
Rivenhall
Witham
Essex
CM8 3HB

Emergencies: 999

HQ Tel: 01376 576000 HQ

Tel: 0300 3035555

Fax: 01376 570466

Do not report emergencies to our HQ. To report an emergency please call 999.

Request a fire report or make a Freedom of Information request here

Make compliments and complaints here

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