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About our Service

About our Service

Essex is home to two airports, Stansted and Southend, as well as Harwich seaport, Lakeside shopping centre, Coryton oil refinery, power stations, docks at Tilbury and, along the Thames, seven underground stations and parts of the M25 and M11…

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Save Safely

Save Safely

Fires cost. At best it’s smoke damage and a new appliance, at worst it’s your house or even your life. Here are our best tips to save money while staying safe at the same time. 

The cost of living is rising and people are…

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Winter Safety

Winter Safety

During winter months, you might have more electrics, more items and more people in your home or you might be lighting candles and cooking more. Follow our advice to keep you and your family safe this winter. 

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Welcome to our new website. We welcome your feedback.

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Six firefighters are tackling a fire at a house which is make of bricks and has a thatched roof. They are using ladders and hose reel jets. There is smoke coming from the roof.

Incident Reports

We share information on our website about the incidents we attend in a couple of different ways:

  • We sometimes share details of the incident and what's happened on our incident pages.  
  • We also publish figures for the numbers of incidents we've attended.  

You can find our full incident data on our transparency website. 

Transparency website

If you would like to request an extract from a fire report, please contact

our Freedom of Information Team.

Or you can write to them at: 

Freedom of Information Team 
Essex County Fire & Rescue Service Headquarters 
Kelvedon Park 
Rivenhall 
Witham 
Essex 
CM8 3HB 

Please be aware that in certain circumstances, we may need to ask permission from the property owner or occupier before we can release the fire report to you. 

 

Incident numbers across Essex

Our crews went to 15,418 incidents across Essex in 2021 to 2022.

A breakdown of the different types are below.

3,744
Fires
5,221
Special Services
6,453
False alarms

Response Times

First attendance to potentially life-threatening incidents

2021 to 2022 - 10 minutes 17 seconds 

Our target average is 10 minutes

First attendance to 90% of all incidents within 15 minutes

2021 to 2022 - 85%

 

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Essex County Fire and Rescue Service Headquarters

Kelvedon Park
Rivenhall
Witham
Essex
CM8 3HB

 

Emergencies: 999

HQ Tel: 01376 576000* HQ

Tel: 0300 3035555*

Fax: 01376 570466

 

Do not report emergencies to our HQ. To report an emergency please call 999.

Request a fire report or make a Freedom of Information request here

Make compliments and complaints here

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