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About our Service

About our Service

Essex is home to two airports, Stansted and Southend, as well as Harwich seaport, Lakeside shopping centre, Coryton oil refinery, power stations, docks at Tilbury and, along the Thames, seven underground stations and parts of the M25 and M11…

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Save Safely

Save Safely

Fires cost. At best it’s smoke damage and a new appliance, at worst it’s your house or even your life. Here are our best tips to save money while staying safe at the same time. 

The cost of living is rising and people are…

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Winter Safety

Winter Safety

During winter months, you might have more electrics, more items and more people in your home or you might be lighting candles and cooking more. Follow our advice to keep you and your family safe this winter. 

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Welcome to our new website. We welcome your feedback.

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Warning for recalls

Product Safety Alerts and Recalls

The majority of products in your home will be safe but you should regularly check to ensure none of your household appliances are subject to a recall. 

You can check for recalls, safety alerts and reports here

Product registration

Always ensure new electrical items are registered, so that manufacturers can contact you in the event of any problems. For more information on how to register your electrical products follow this link:

  • https://www.registermyappliance.org.uk

If you are concerned about a product that doesn't appear on the recall list, stop using it immediately and make your concern known to the retailer, manufacturer or local Trading Standards office.

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Disclaimer

The external links provided are for your convenience only. No responsibility is accepted by or on behalf of Essex County Fire & Rescue Service for any errors, omissions or inaccurate content.

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Essex County Fire and Rescue Service Headquarters

Kelvedon Park
Rivenhall
Witham
Essex
CM8 3HB

Emergencies: 999

HQ Tel: 01376 576000 HQ

Tel: 0300 3035555

Fax: 01376 570466

Do not report emergencies to our HQ. To report an emergency please call 999.

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