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Events and Open Days

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Book a Home Safety Visit

Keeping your home safe from fire is an important part of living safe and well. That’s why we offer free Home Safety Visits to all residents across Essex.

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Our strategies, plans and reports

Our strategies, plans and reports

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  • Community Risk Management…
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  2. Prevention, Protection, Response
Fire Safety Officer with leaflet sat on sofa in elderly person's home

Prevention, Protection, Response

Our aim is to reduce fires through our prevention and protection activities, and we target our work to make sure we reach those most in need and the most vulnerable. 

When there is an emergency, we are there when you need us, and our response will always be timely, professional and appropriate.

Our Prevention Work

By preventing fires and other emergencies from happening we can make Essex a safer place for everyone to live work and travel. 

Our prevention work covers: 

  • Live Safe – reducing accidental dwelling fires and deliberate fires  
  • Road Safe 
  • Water Safe
  • Safeguarding  

Our operational and community risk teams look at risks in their areas and work closely with local community safety partnerships. 

We split Essex into two groups to target activities – North and South. In each group, our operational and community risk teams work with our operational crews to deliver prevention advice and raise awareness to tackle key issues and help the most vulnerable. 

 
Accidental fires in homes

We're focused on reducing the number of fires in homes across Essex.

The figures below show the number of accidental dwelling fires in Essex over the past few years.

 
725
2021 to 2022
 
738
2020 to 2021
 
787
2019 to 2020
 
People killed and injured in fires in Essex

We're committed to reducing the number people killed or injured in primary fires.

The figures below show the number of accidental dwelling fires in Essex over the past few years.

 
10 fatalities 79 injuries
2021 to 2022
 
5 fatalities 67 injuries
2020 to 2021
 
3 fatalities 66 injuries
2019 to 2020
 

Protection

Our priority is to protect businesses, people, the local economy and the environment from fire and wider community-related risks. 

Our protection work is guided by the duties placed on us by the Fire and Rescue Services Act 2004 and the Regulatory Reform (Fire Safety) Order 2005. 

Our protection teams work towards reducing the impact of fire in commercial premises. The teams work closely with local businesses, supporting them to meet their fire safety responsibilities, guiding them on how to keep to regulations, and making sure protecting people from fire is their priority. We are committed to making our communities safer through appropriate regulation, while also using our enforcement and regulatory powers where necessary. 

Read our protection strategy here. 

Two of our female protection officers in Rayleigh offering business advice. It's a sunny day and they are standing in front of a shop.

As with all fire and rescue services, we have reviewed our policies and Protection procedures in line with the outcomes of the Grenfell Tower Inquiry reports.  

We have carried out a Building Risk Review which has provided a much more detailed picture of the buildings in Essex and their level of risk.  

Our teams are involved in a number of activities to make sure our communities are safe: 

  • Inspection and audit 
  • Statutory consultations 
 
Audits

Focusing on those at the highest risk, this year our Protection team has completed: 

 
1,071
Full audits
 
113
Desktop audits

Response

When you dial 999, our Control Room Officers will work to reassure you while sending the relevant crew to you. Usually this is the closest crew but it could be a crew that has specialist equipment like our Animal Rescue Unit which is based in Chelmsford or our Swift Water Rescue trained firefighters who are based around the county.  

Not only does the Control Room answers emergency calls, but the team also works to move resources to different areas in the county based on risk. We carefully monitor and analyse the risk factors in each area in Essex and the Control Room moves crews around the county as needed to cover Essex effectively and safely.  

On a typical day in Essex, we attend around 70 incidents – seven fires, 24 false alarms and 39 special services - non fire incidents that require our help.  

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Essex County Fire and Rescue Service Headquarters

Kelvedon Park
Rivenhall
Witham
Essex
CM8 3HB

Emergencies: 999

HQ Tel: 01376 576000 HQ

Tel: 0300 3035555

Fax: 01376 570466

Do not report emergencies to our HQ. To report an emergency please call 999.

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