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About our Service

About our Service

Essex is home to two airports, Stansted and Southend, as well as Harwich seaport, Lakeside shopping centre, Coryton oil refinery, power stations, docks at Tilbury and, along the Thames, seven underground stations and parts of the M25 and M11…

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Save Safely

Save Safely

Fires cost. At best it’s smoke damage and a new appliance, at worst it’s your house or even your life. Here are our best tips to save money while staying safe at the same time. 

The cost of living is rising and people are…

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Winter Safety

Winter Safety

During winter months, you might have more electrics, more items and more people in your home or you might be lighting candles and cooking more. Follow our advice to keep you and your family safe this winter. 

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Welcome to our new website. We welcome your feedback.

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Our strategy

Essex County Fire and Rescue Service (ECFRS) is one of the largest fire and rescue services in the country, serving a County with a wide variety of risks.

The Service is governed by Essex Police, Fire and Crime Commissioner Fire and Rescue Authority (EPFCC).  The EPFCC Fire and Rescue Authority is responsible for fire and rescue services covering an area over 1,400 square miles and a population of 1.8 million.

Our vision: Safe and secure communities are the bedrock on which we build success and wellbeing for all.

Our mission: To make Essex a safe place to live, work and travel

Our values

  • We are open, honest and trustworthy  
  • We are courageous in everything we do  
  • We work as one team  
  • We are always professional  
  • We value the contribution of all 
Photo of Jane Gardner, Deputy PFCC, Firefighter Lyndsey Gymer and Rick Hylton our Chief Fire Officer on stage at our Celebrating People Awards. Lyndsey is in the centre holding her winner's certificate and trophy.

The Fire and Rescue Plan

The Fire and Rescue Plan sets out the priorities for fire and rescue services in Essex and a series of strong, tangible commitments to how we will help keep our communities safe.

The plan brings together the Service, partners and the public to build safe and secure communities and offer efficient and effective prevention, protection and response activity

The activities in this plan set out a clear direction for development of the Service and how, by working closer together with other emergency services and wider partners, we can deliver a better service while being closer to the communities we serve.

Read the Fire and Rescue Plan here. 

 

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Essex County Fire and Rescue Service Headquarters

Kelvedon Park
Rivenhall
Witham
Essex
CM8 3HB

 

Emergencies: 999

HQ Tel: 01376 576000* HQ

Tel: 0300 3035555*

Fax: 01376 570466

 

Do not report emergencies to our HQ. To report an emergency please call 999.

Request a fire report or make a Freedom of Information request here

Make compliments and complaints here

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