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Events and Open Days

Events and Open Days

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Book a Home Safety Visit

Book a Home Safety Visit

Keeping your home safe from fire is an important part of living safe and well. That’s why we offer free Home Safety Visits to all residents across Essex.

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Our strategies, plans and reports

Our strategies, plans and reports

Our strategies, plans and reports set out how we work to keep Essex safe. They show our priorities, commitments and progress in delivering prevention, protection and emergency response. By working closely with our communities and partners, we aim…

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  2. Our Vision, Mission, Values and Behaviours
Our people

Our vision, mission, values and behaviours

Our vision: 

Safe and secure communities are the bedrock on which we build success and wellbeing for all.

Our mission:

Making Essex safer together

We value

Our values are a set of guiding principles which set the tone for how we will work with each other, our partners, and most importantly our communities. We value:

  • Professionalism
  • Inclusion
  • Teamwork
  • Courage
  • High performance

Our behaviours

The difference we make in and for our communities is driven by our behaviours. Our behaviours are:

  • Do what is right for the people we serve.
  • Be accountable for the performance of my team.
  • Communicate positively and actively listen.
  • Do what I say I will or explain why I have not.
  • Inspire, empower, and help others to succeed.
  • Prioritise my well-being.
  • Promote and role model inclusion.
  • Seek feedback and listen to improve.
  • Set realistic goals and celebrate success.
  • Speak up when something feels wrong.

The Core Code of Ethics

The Core Code of Ethics is designed to help employees of the Fire and Rescue Service act in the best way towards each other and while serving the public. Read the Core Code of Ethics here.

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Our strategies, plans and reports

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Essex County Fire and Rescue Service Headquarters

Kelvedon Park
Rivenhall
Witham
Essex
CM8 3HB

Emergencies: 999

HQ Tel: 01376 576000 HQ

Tel: 0300 3035555

Fax: 01376 570466

Do not report emergencies to our HQ. To report an emergency please call 999.

Request a fire report or make a Freedom of Information request here

Make compliments and complaints here

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