Service Leadership Team

Rick joined Essex County Fire and Rescue Service in 2019 as Deputy Chief Fire Officer. He had responsibilities for strategic planning, assurance and performance and was the strategic lead for collaboration, working with partners to deliver on the Police Fire and Crime Commissioners local business case. In January 2022, Rick became Chief Fire Officer and Chief Executive for the Service. 

Rick is also the co-chair of the Essex Resilience Forum and co-led the Strategic Communication Group throughout the pandemic. 

Rick started his fire service career with Cambridgeshire Fire and Rescue Service in 1997. He was appointed Head of Community Safety in 2010, where he delivered a progressive approach to targeted home safety. Focusing on data sharing arrangements with partners to identify, triage and deliver to the most vulnerable. Rick established the first joint education and enforcement team with Peterborough City Council and Cambridgeshire Police, in addition to implementing the Service's first volunteer scheme.   

During this time Rick led a review of the protection function implementing the business safety competence framework including the up-skilling of operational crews and delivering the county’s business safety hub. A joint initiative between district and county council that built upon primary authority schemes to provide businesses with a simpler process to access advice from a range of regulators. In 2015 Rick led the service to achieve Excellence in equality and inclusion.   

In 2016, Rick was appointed Assistant Chief Fire Officer with responsibilities for service delivery and operational support, where he led the Service Integrated Risk Management Plan (IRMP) implementation including changes to crewing systems and the introduction of portable misting systems for vulnerable people. Rick was the executive officer responsible for leading Cambridgeshire through the first His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) inspection process.   

 Rick has led the Home Safety Committee since 2015. In addition, he was the National Fire Chief Council gold group lead for prevention through the pandemic response.   

 Rick has a master’s in public administration from Warwick University. He is married with two children.   

Moira has been in the fire service sector for over 25 years and is currently the Deputy Chief Fire Officer for Essex County Fire and Rescue Service.  She transferred to Essex in 2012 where she served as the Operations Manager. She then moved on to Head of Training and then onto Area Manager, before becoming the Assistant Chief Fire Officer/ Director of Operations, with overall responsibility for Protection, Protection and Response.  

Moira holds a Master’s degree in occupational psychology, is a graduate of the Fire Service National Executive Leadership Programme and is a member of the Institute of Directors and the Institute of Fire Engineers.  

Having trained as a teacher, Moira had a change of career in 1994 when she joined the then Lothian and Borders Fire and Rescue Service as a firefighter in the City of Edinburgh. Moira served at every rank in the Scottish Fire and Rescue Service, up to Group Manager including a secondment to the Scottish Government/Police National CBRN Centre at Ryton-on Dunsmore to plan multi-agency response to Terror incidents.   

Moira is proud to have been part of Essex County Fire and Rescue Service's huge cultural journey, and to be part of a leadership team that has a 50/50 gender mix (the only Fire and Rescue Service in the Country to have this). Moira is passionate about inclusion, seeing people thrive and continuing to make a difference together with her colleagues. 

Operationally, Moira has served as bronze, silver and gold commander, she is an incident command assessor, and represents ECFRS at a Strategic/Gold Incident Command level.  

Moira is a recent graduate of the National NFCC sponsored Fire Service Executive Leadership Programme, through Warwickshire Business School.  

Andy joined Essex County Fire and Rescue Service as Director of Operations in July 2023. He is responsible for the Service's prevention, protection and response functions.

Andy started his firefighting career with West Midlands Fire Service in 1994 as a wholetime firefighter. Following promotions as an operational officer, Andy became Learning and Development Programme Manager (Watch Commander) in 2006, where he designed and implemented development programmes at supervisory and middle manager levels. He was also part of the team that introduce Hydra/Minerva incident command development centre. During his time in training, Andy became a qualified teacher.

In 2011, Andy started the role of Station Self-Assessment Programme Manager before being promoted to Station Commander, Operations Performance Officer in 2013. Andy served in a number of departments and at stations across the West Midlands, as well as providing level 2 and 3 operational cover, and specialist hazardous materials response. 

In 2018, Andy joined His Majesty's Inspectorate of Constabulary and Fire and Rescue Services as a Service Liaison Lead, to help to develop, pilot and deliver the new inspection for English Fire and Rescue Services.  

In February 2022, Andy returned to West Midlands Fire Service, as Group Commander and strategic lead for policy, national operational guidance and organisational assurance. He was also responsible for the development and delivery of the service's response to Covid-19. 

In 2021, Andy joined Suffolk Fire and Rescue Service as an Area Manager with a focus on organisational risk and improvement alongside his operational role as a level 4 incident commander, and CBRN(e) Gold Commander. Two years later Andy's remit changed to Area Manager Prevention, Protection, Collaboration, Property and Business Support, before he joined Essex County Fire and Rescue Service. 

During his almost three decades of fire service experience, Andy has played a leading role in strategic leadership and planning, risk and resilience, organisational assurance, service improvement and operational incident command. 
Outside of work Andy enjoys watching and playing cricket. He has three grown up children and a young grandson. 

Emily is the Assistant Director of Corporate Communications, Marketing and Brand for Essex County Fire and Rescue Service, and is responsible for leading a multi-disciplinary communications, marketing and engagement department, delivering internal communications, driving behavioural change, brand recognition, PR, public affairs and crisis communications. 

Emily joined the fire service in 2015. She has reshaped the way the Service delivers its communications and marketing and has led the communications that underpin the cultural change journey. 

In 2018, the communications team was nationally recognised for its Grenfell Tower marketing communications campaign and recieved a gold Chartered Institute of Public Relations award. It was also recognised for delivering an inclusive consultation approach to its Integrated Risk Management Plan (IRMP) programme. 

Prior to joining the Service, Emily was Head of Communications for Abu Dhabi National Exhibition Company, where she was responsible for setting the communications strategies and plans to achieve the growth and market share objectives of ADNEC Group Investments, as well as employee communications and engagement. 

Emily is a Chartered Public Relations Practitioner (Chart.PR) - the highest status of achievement within public relations, holds a Master’s in Digital Marketing and has 20 years communications and marketing experience. Emily has experience in a variety of industries including the public sector, emergency services, hospitality and leisure, construction and consultancy and finance. 

In 2017 Emily completed the Greater Essex Leadership Programme, and is Chair of Greater Essex multi agency Communicators Group, and Chair of the media and communications cell for the Essex Resilience Forum and the Strategic Coordinating Group. 

Colette is responsible for people, values and culture, leadership and development, operational training, workforce planning, inclusion and diversity, industrial relations and people performance. Her role is part of a significant and visible investment in our people, our operational training, values and culture.   

Colette is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD) with over 20 years of experience in this field. Fellowship is the highest level of recognition and achievement within the CIPD. She is educated at postgraduate level, is a qualified and nationally accredited mediator, qualified strengths-based coach and postgraduate qualified executive coach.   

Colette plays an active role in the regional National Fire Chiefs Council (NFCC) HR Forum and has just taken on a national role leading the people policies workstream for the NFCC.   

Prior to joining ECFRS in January 2017, Colette held a variety of HR and Safeguarding roles as a director, consultant and business partner in the private, public and charity sectors. She has experience of transformational change, leading teams and managing large projects such as Transfers of Undertaking (TUPE), contract mobilisation, introduction of industrial relations, mechanisms, wholesale restructure, harmonisation of terms and conditions, creation of mediation schemes and development of training.   

Karl Edwards is the Director of Corporate Services for ECFRS, with over 20 years’ experience within the Blue Light Sector working in both frontline operational and strategic positions. Karl specialises in strategic change and transformation bringing services together to ensure that a professional and dynamic service is delivered to local communities.   

Karl is leading on a number of key programmes of work across the Service that require innovation, technology and creative thinking, and to assist with this he is currently undertaking the National Fire Chiefs Council (NFCC) Executive Leadership Programme through Warwick University. He also has a key role across the fleet and property portfolio to make sure that the Service is delivering in the most efficient and effective way for a modern-day fire service.   

Karl started his career in the NHS, East of England Ambulance Service in 1999. He progressed as a BSc Hons Degree Paramedic through to Deputy Director of Operations for Norfolk, Suffolk and Essex and during this time, delivered a number of successful large-scale transformation projects.  

Karl is inspired daily by the hard work and dedication he experiences across the workforce in keeping the people of Essex safe. Outside of work, Karl enjoys spending time with his family and getting outside to undertake a variety of sports.