Potentially dangerous gas incident averted thanks to Safe and Well Officer Peter
Peter was fitting smoke alarms and carrying out safety checks as part of the fire service's free Safe and Well visit at a home when the incident unfolded.
He said: “The occupant told me she could smell gas from time to time. I couldn’t smell it but the whole point of Safe and Well visits is to listen to what people are telling you so you can help them.
“I asked if she tended to notice the smell in the mornings when her boiler starts working and she did. I didn’t want to take any chances so I said ‘let’s open the doors and windows’.
“I found the gas meter on a wall outside and showed her how to turn off the supply. It’s surprising how many people don’t know where their gas meter is or how to turn off the supply to their home in an emergency, so I would encourage everyone to familiarise themselves with how to do this in their own homes.
“Then I encouraged her to call Cadent (the national gas emergency service) on 0800 111 999.
- if you think you can smell gas, take immediate action. A gas leak will only get worse if ignored.
- make sure you know where your gas meter is and how to operate the emergency control valve. This is normally a quarter turn lever for a domestic property. Do not go into a basement or cellar if your meter is there. Other arrangements will be in place for LPG bulk storage tanks.
- that includes cigarettes.
- ventilate your home by letting air in and the gas out.
- get away from the smell and don’t use anything that could create a spark, such as electrical appliances, light switches or naked flames.
- once you’re outside, call for help. The number should be on a label on your gas meter. It’s a free, 24/7 service telephone number and a gas engineer will be with you as soon as possible. Further information can be found on the .
- get a qualified gas engineer to do routine service work or repairs on gas appliances, go to the GasSafe register at .
Remember, landlords are legally responsible for servicing the appliances they supply and repairing the gas pipework in the property you rent.