Essex County Fire and Rescue Service


Fire Service and partners visit almost 2,150 homes in Rayne and West Mersea

Essex County Fire and Rescue Service and its partners knocked on 2,146 doors in West Mersea and in Rayne and provided more than 200 smoke alarms during recent Safe, Well and Secure events.

The Service’s Operational and Community Risk North team was supported by firefighters, its Safe and Well team, Education team, Community Safety Officers and Community Builders.

They worked with a range of organisations and charities, including Essex Police, parish councils, Community 360, Essex Dementia Care, United in Kind and Provide. 

While the Service’s main aim was to give fire safety advice and provide smoke alarms if needed, the teams were able to help residents get support from other agencies.

Martin Hills, Operational and Community Risk Officer, said: “The biggest thing we’re finding with COVID is we’re knocking on doors of people who haven’t seen anyone for months. They will chat with us for five or ten minutes, but we’re happy to give them our time.

“It shows there are still members of our communities that are socially isolated and in need of our support.

“It also allows us to involve other services and provide them with information to help with mobility, social isolation or health issues. We’re doing as much as we can do help our communities at the moment.”

During the Safe, Well and Secure days in Rayne on 14 and 15 October, they identified two people who are bedbound and will make sure evacuation plans are in place and also identified a potential hoarding issue.

While in Rayne, the team knocked on 865 doors and fitted 72 smoke alarms, including four sensory smoke alarms. The team also made four safeguarding referrals. 

Last month, the team visited West Mersea on 22 and 23 September where they visited 1,281 houses talk about the Fire Service’s offer of free smoke alarms to those without them and to give crime prevention advice. The team received 102 requests for home fire safety visits and fitted 25 smoke alarms while  in the area, including two sensory alarms. The team made 17 referrals to partner agencies. 

If you or someone you know doesn’t have a working smoke alarm on every floor of the home, Essex County Fire and Rescue Service can come and fit them for free. Book a free home fire safety visit online at or by calling 0300 303 0088.

Page last updated 25 October, 2020

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