Essex County Fire and Rescue Service


Whirlpool advise "DO NOT use affected tumble dryers"

Essex County Fire and Rescue Service is issuing safety advice on the use of tumble dryers after Whirlpool have given new advice about the safety of their products.

Owners of the faulty Hotpoint, Creda, Indesit, Swan and Proline models have now been warned to unplug and not to use the machines due to a fault which can lead to an accumulation of fluff catching fire inside the dryer.

Station Officer Andre Turner, ECFRS Community Safety said:

"When this was fault was first found about a year ago, they adviced people to not leave the dryers unattended during use until a technician has been to fix the fault. However, we received news this week that Whirlpool have changed their advice and are now saying that if your tumble dryer is affected by this issue, then you should unplug it and not use it until the modification has taken place."

The fire service have also issued general safety advice for using unaffected tumble dryers:

  • Always follow the manufacturer’s instructions
  • Don’t use tumble dryers at night or while unattended
  • Clean the filters regularly to ensure they do not become blocked with fluff
  • Items should be removed from the dryer immediately after the cycle and shaken loose to assist cooling
  • Not to overload plug sockets. Ensure that no more than 13 amps are in any one plug socket.

And finally, everyone should have a working smoke alarm on every level of their home.Essex County Fire and Rescue Service is commited to ensuring that every single home in Essex has the excellent protection smoke alarms offer and will visit any home in Essex and fit smoke alarms completely FREE of charge.

To arrange your home safety visit, or if you know anyone who would benefit from a visit, please call us on: 0300 303 0088 or complete our online form.

Whirlpool tumble dryer owners can find out if their dryer is affected on:,, and, or call a dedicated freephone helpline on 0800 151 0905


Previous news story (2016): Essex County Fire and Rescue Service issued tumble dryer warning

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