Essex County Fire and Rescue Service


Consultation Process gets thumbs up from Institute

The current consultation being undertaken by Essex County Fire and Rescue Service (ECFRS) into the future shape of the Service has been given a “thumbs up” by the Consultation Institute.

ECFRS is consulting on its five year Integrated Risk Management Plan, a document aimed at addressing the key issues facing the Service as it prepares for the challenges the next five years are likely to bring.

Throughout the process ECFRS has worked closely with the Consultation Institute to ensure that its process is as robust as possible and meets all the Institute’s requirements. The Service has now had confirmation that the process it has followed is considered best practice in the industry.

In a letter to the Service, Rhion Jones, Programme Director, the Consultation Institute wrote: “I am happy to confirm that I have now ‘signed off’ the documentation stage and scoping stage of the Compliance process and the project plan review stage. We would like to congratulate you on fulfilling the requirements of the Quality Assurance process.”

The Consultation Institute was formed in 2003 with a mission ‘to promote the highest standards of public, stakeholder and employee engagement consultation’.

Ben Pilkington, Programme Manager at ECFRS, said: “This is the biggest consultation ever undertaken by the Fire Service and it is extremely important to deliver it to the highest standards possible. We linked up with the Consultation Institute to ensure that everything we are doing is considered the best possible. I am therefore very pleased that the Institute has endorsed our process so strongly.”

The current 12 week consultation started at the beginning of February and will end on 25 April.

Ben Pilkington continued: “We have had a tremendous response so far from the Essex public, with over 2,000 of our questionnaires already completed. We urge anyone who has not yet responded to visit our website here to view all of the documentation.”

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