Essex County Fire and Rescue Service


Home Safety Data Performance Officer

Salary: £29,909-£32,233 per annum
Hours: 37 hours per week

The Home Safety Team exists to prevent fire and help people to live safe, well and secure in their own homes by providing Safe and Well Visits, completely free of charge. We know what we do makes a difference and are looking for someone who shares our passion for making Essex a safer place to live.

If you thrive in customer-focused environments, are self-motivated, interested in and able to work with data, and have great leadership skills, this could be the job for you.

As the Home Safety Data and Performance Officer, you will be responsible for analysing and presenting key data and information relating to the Home Safety service, using our bespoke CRM system. This data will be used to support key decision making within Community Safety.

You will be inquisitive, keen to find and make available new insight and information to ensure ECFRS is able to continually review and improve its Home Safety offer.

Leading a small call-centre team based out of our office at South Woodham Ferrers, you will be an experienced supervisor or manager, open to change and passionate about team development.
You will be customer focused, and use this focus to drive team performance using target setting and development goals in a fast-paced working environment.

You will be able to review and improve existing working practices and processes, implementing change where required to build and maintain a high performing team.

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role maybe subject to a standard/enhanced Disclosure and Barring Service (DBS) check.
We are an equal opportunities employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. All applications will be considered solely on merit.

To apply for this position please download the below application form/gain an application form please download this off our website at, contact us via email at or call us on 01376 576121 between 08.30-17.00 Monday to Thursday and 08.30-16.30 on Friday.
Completed application forms should be submitted to the Recruitment team by email to or by post and addressed to HR Support, ECFRS Service Headquarters, Kelvedon Park, Rivenhall, Essex, CM8 3HB.
This advert closes at midnight on the 1st of February 2019
Interviews will take place on the 7th of February 2019.


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