Essex County Fire and Rescue Service

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Control Staff

To be a Fire Control Operator you must be capable of working in a busy and high pressured environment, be able to multi-task, be an excellent communicator and be resilient due to the demands that such a dynamic job can bring.  Reliability is vital to ensure that the Control Room can function with enough personnel to deal with emergency calls at all times.

As a Fire Control Operator you are the link between the public and operational Firefighters.  This involves answering 999 calls, direct contact with other emergency services, the use of the Airwave Radio System and the use of a dynamic mobilisation system to deploy resources across the County.

The role of Fire Control Operator is central to our ability to respond efficiently and effectively to incidents across the County. We are committed to employing the best people to ensure the best service to our communities.

This is not like any other job. It can be unpredictable, exciting and rewarding. There is also the satisfaction and respect that comes from providing a crucial service to the communities of Essex.

Please continue to monitor our website regularly for new Control Staff Vacancies. 

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